Refund policy

Refund Policy – ArtsyFartsy

Each ArtsyFartsy product is made-to-order just for you. Because of this, we don’t accept returns or exchanges for wrong sizes, buyer’s remorse, or general dislike. Please double-check sizing charts and details before purchasing.

We will, however, replace or refund items that arrive defective, damaged, or incorrect. If this happens, contact us at david@flyleafco.com within 14 days of delivery with your order number and photos of the issue. Once reviewed, we’ll arrange a replacement or refund at no cost to you.

Non-returnable items:
- Custom or personalized products
- Gift cards
- Sale items

Refunds:
Approved refunds will be issued to your original payment method. Depending on your bank, processing may take 5–10 business days. Shipping costs are non-refundable unless the return is due to our error.

EU customers:
If your order ships into the European Union, you are entitled to a 14-day cooling-off period under EU law. Items must be in the same condition received (unworn/unused, with tags and packaging) to qualify.

Questions?
Reach us anytime at david@flyleafco.com.